Privacy

Last Updated: December 24, 2024

Catapult Technologies, Inc. ("Catapult," "we," "us," or "our") respects your privacy and is committed to protecting your Personal Information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website https://trycatapult.ai/ (the "Website"), our enterprise software platform, or otherwise interact with us.

1. Who We Are

  • Company Name: Catapult Technologies, Inc.
  • Location: Headquarters in California; incorporated in Delaware.
  • Contact Email: messagecatapult@gmail.com

2. Information We Collect

2.1 Personal Information

We may collect "Personal Information" that identifies you as an individual or relates to an identifiable person, including but not limited to:

  • Contact Information: Name, email address, phone number (if provided), and other similar contact data.
  • Account Profile Information: Username, password, or other information required to create an account.
  • Payment Details: If you purchase any products or services, we may collect payment information (e.g., credit card number, billing address). Payment data may be processed by a third-party payment processor.

2.2 Usage Data and Analytics

We may automatically collect certain information about your device and your use of our Website or services, such as:

  • Device Information: IP address, browser type, operating system, device identifiers.
  • Usage Metrics: Pages viewed, features used, the time and date of your visit, and other diagnostic data.

2.3 Cookies and Other Tracking Technologies

We (or our service providers, such as Vercel) may use "cookies" and similar tracking technologies to collect information about how you interact with our Website and services. These technologies help us:

  • Recognize you and maintain your preferences.
  • Perform analytics to improve our services and user experience.
  • Potentially personalize content and advertising (in the future).

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and Maintain Our Services: Process transactions, authenticate users, and operate core functionality.
  • Improve and Personalize User Experience: Analyze usage and trends to improve our Website and software platform.
  • Communicate with You: Respond to inquiries, send administrative and security messages.
  • Process Payments: Handle billing and payment-related activities through our chosen payment processor(s).
  • Legal Compliance: Comply with applicable laws, regulations, or legal obligations.

4. Disclosure of Your Information

We do not sell or share your Personal Information with third parties for their marketing purposes. However, we may share your data in the following circumstances:

4.1 Service Providers

We use trusted third-party vendors such as:

  • OpenAI and Anthropic to power AI features in our enterprise software.

5. Use of AI Providers (OpenAI & Anthropic)

We may process user data through AI models provided by third parties such as OpenAI and Anthropic ("AI Providers") to enhance features of our enterprise software.

  • No Model Training by Default: According to their policies, OpenAI and Anthropic do not train their models on data submitted through their APIs by default.
  • Data Retention:
    • OpenAI retains API data for up to 30 days to investigate potential trust and safety violations.
    • Anthropic's API data retention policy depends on customer contracts but generally limits retention to what is necessary for compliance and troubleshooting.

6. International Data Transfers

We may process and store Personal Information on servers located in various countries (e.g., the United States or other jurisdictions) through service providers. As a result, your data may be transferred to and stored in a country different from your country of residence. By using our services, you consent to any such transfer of information outside of your country.

7. Data Retention and Security

We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. We take reasonable measures to protect the security of your Personal Information, including:

  • Secure servers and encrypted connections where appropriate.
  • Access controls to limit access to data to authorized personnel.

8. Your Rights

Depending on where you live, you may have certain legal rights regarding your Personal Information. These may include (subject to applicable law):

  • Access and Correction: The right to request access to or correction of your Personal Information.
  • Deletion: The right to request that we delete your Personal Information, subject to certain exceptions.

9. Children's Privacy

Our Website and services are not directed to children under the age of 13 (or other age as required by local law), and we do not knowingly collect Personal Information from children. If you are a parent or guardian and believe we have collected information about a child, please contact us at messagecatapult@gmail.com, and we will delete the information in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Any changes become effective when we post the updated policy on our Website. Your continued use of our services after we post any modifications signifies your agreement to the updated policy.

11. Contact Us

If you have any questions or comments about this Privacy Policy, or if you need to update, change, or remove information, please contact us at:

Catapult Technologies, Inc.
Email: messagecatapult@gmail.com